Tag Archives: dealing with angry people

The 8 Worst and Best Ways to Handle Irate and Irrational People: Part 2

By Matt W. Sandford, LMHC Last time I wrote on the 8 unproductive ways people often respond to irate people, and how these approaches fall short. This time I want to offer my take on the 8 effective ways to … Continue reading

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The 8 Worst and Best Ways to Handle Irate and Irrational People: Part 1

By Matt W. Sandford, LMHC People can get very upset and angry sometimes, can’t they? And some people, when they get upset, lash out at others. And some of those who attack or lash out, can get pretty irrational and … Continue reading

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